Shipping and Delivery
Fine art prints only
(no mat or frame) are shipped within 7 working days of a print
order. Note that international shipments (from
international artists) will take more time to
arrive. Typically, internationally shipped
products are not covered by the 7-day money-back
For framed art prints, please allow
allow 14 to 21 working days for shipping.
Most art will ship directly from
Select art photograph by
clicking on the thumbnail image in an artistís
Choose art print size
and framing options desired from drop-down menus
located below the displayed artwork. View
framed art print options by
clicking on links below the purchase options
Click on the Add to
Edit quantities and/or
delete items directly from the shopping cart.
To return to the
artistís online gallery for additional selections, click on
When you are finished shopping:
Proceed to the
shopping cart page by clicking the shopping cart
symbol in the navigation bar on the top right of any
Select an appropriate
frame and mat order option if you are ordering a frame
and/or mat with your fine art print.
Click the Checkout
button to complete the order.
We will ask for shipping and
billing addresses and credit card information.
Shortly after the completion of
your on-line order, you will receive an e-mail confirmation
of your purchase. When your order is shipped,
you will receive a second e-mail notification.
Our on-line store accepts Visa,
MasterCard and American Express. If you prefer to
phone in your order, we can accept the same cards over the
phone. Alternatively, you can send a check or money order.
Orders will not be released for fulfillment
until the funds have successfully transferred into our
merchant account. Make checks and money orders payable
to Anderson Creations. Contact
7-Day Money Back Guarantee
If for any reason you are not
satisfied with a fine art print, you may return it within 7 days.
We will issue a full refund, according to the terms below.
The refund or credit will cover the full price paid,
including shipping. We will not refund the shipping
cost to return the art to us.
This guarantee does not cover
framed fine art prints. If you would like to
eliminate your risk for framed art prints, then order the frame and
mat with the fine art print, and request that the artwork be shipped to
you without the frame and mat. You may also request
a sample of the frame and mat. Both of
these options are available as "radio buttons" in the
shopping cart. You have 7 days to evaluate the fine
and, if you ordered them, the frame and/or mat samples.
are satisfied, return the fine art print to the address
specified for framing
and matting. Please notify us immediately so
that the frame and mat may be ordered, to shorten the time
to final delivery. Alternatively, if you are not satisfied
with the fine art print, you have
the option of returning the artwork (and mat and frame
samples, if you requested them) for a full refund.
Note that this guarantee policy may be void for some
international artists. This will be indicated on the
artists home page.
The purchaser must notify
Luminous Impressions of their desire to return or exchange
a fine art print within 7 days of receipt of same. Authorization
and return instructions will be issued. The print must
be shipped to the return address provided within 3 days of
receipt of the return authorization. We recommend
including insurance for your shipment, as we will not accept
This money back guarantee
requires that the fine art print is returned in its original
packaging in original condition. Luminous Impressions
reserves the right to return without refund any artwork that
is damaged, or to reduce the refund to compensate for the
damage. If we decide to take this action, we will
contact you to discuss your options.
If any fine art print, frame, or
mat is damaged upon receipt, the purchaser must contact
us within 3 days. We will contact
the insurer to handle the claim, including inspection, as
required. Instructions will be issued to the buyer. The damaged
artwork will then be replaced.
If you are concerned about our privacy policies, please